We guarantee satisfaction on every product sold via Trunkist!
Please refer to the "More Details" tab within each individual product for collection specific return and exchange polices.
Return / Exchange Processing
Please be sure to account for shipping times to our facility. We ask for 5 business days to open your box & process your refund or exchange request. If refunded, it takes about 3 to 5 business days for the funds to return to your credit card or PayPal account.
Ship all return products to:
2407 Congress Ave E773
Austin, TX 78704
We maintain your privacy. If you purchase from the Trunkist, then we have state-of-the-art procedures in place to protect your information and maintain your privacy. We use a validated 3rd party to protect all information and transactions. Neither Trunkist nor its partners store credit card information. The only information stored is the information we need to fulfill your order(s). This includes your name, shipping address, garment size and any additional information that you freely provide to us as part of a transaction. Trunkist reserves the right to share your name, garment size and shipping address with trusted business partners. We will only share this information if the business partner is acting as a 3rd party fulfillment provider (for example: UPS and FedEx will need to know where to ship the product). Feel free to contact us if you need more information about who we work with to protect your information.
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